Cant change payment info
Its it impossible to change/update payment info but for Banfield they make every attempt/effort to call you, txt you, email you, and they even spend money in mail you letters. So as hard/easy is they to send you stuff, they should do that in this world is so easy to do to let customers to update and change their billing info. I had to call, be transfer to at leas 3 people. Wait ohh please hold on let me transfer you bla bla bla etc. costumer service is really bad.
Banfield: please allow customers to pay/one time only and/or just let us update our payment info.
Is not like we are getting services for free which at the end off course we the customers end it up paying. So also stop offering "unlimited clinic visits and whatsoever" because if trying to customers update our pet services is like wasting a lot of time/effort/money/
And off course I get the same call from your front desk asking to get payment info which the app doesnt work at all.
Thank you Banfield hospital !!
A New fan ! about
Banfield Pet Hospital, v1.1.1